Learnings from the North American Farmer’s Direct Marketing Association

This year’s convention took place in Lancaster County, Pennsylvania. We had a three day tour prior to a three day conference. Lots of learning and tons of networking. Just thought I’d share a few insights from the innovative farmers who were on my bus.

Add an inexpensive activity.
Activities don’t need to be complicated or cost a lot of money. You can make a big bang with something as simple as a slide. Kids and adults alike love a giant slide!

Go mobile.
Put wheels on your bins. It makes moving produce into the cooler that much easier at the end of the day. This orchard had a small electric pallet mover that they used to make moving a cinch.

No one can resist a cookie.
Cookie decorating can keep families in your business longer. The longer they linger, the more they buy. (Farm animal cookie cutters make a unique gift item at your farm themed shop.)

Fast “Comfort” food.
Cherry Crest sells peanut butter & jam sandwiches and mac n’ cheese. You could have some fun localizing these to your farm. Make your own jam from your berries and Alberta noodles or cheese in your signature dish.

Lighting makes a world of difference.
Honey looks angelic when lit from behind on the shelf.

Sell less. Make more.
You’ll make more money selling pie by the slice or half. The half clam shell package will cost you a bit more so you need to know your costs but selling smaller portions does yield bigger returns.

Enter from the back.
Filling shelves from behind is smart. The oldest product is always out front. This way you don’t have to be in the aisles restocking shelves while customers shop. It’s all done behind the scenes. (Think how milk is sold.)

Birthday parties are hot.
Take a cooking class and turn it into a birthday party. It’s gaining popularity. Customer service is key! Remember that Mom is the customer not the birthday child. Make Mom’s experience the best ever.

Mark your calendar. Join us in Baltimore, February 4-11, 2011 for the next NAFDMA convention. Details will unfold later this summer. http://www.nafdma.com/

This article was written by Kerry Engel, NAFDMA Board of Directors, VP of Convention Operations and previously published in the July 2010 NAFDMA Newsletter.